In addition to the main sales office, Turkish Airlines Office Addis Ababa also operates a dedicated airport office within Addis Ababa Bole International Airport. This location provides on-the-spot support for travelers with urgent needs such as missed flights, last-minute booking issues, or baggage concerns. The coordination between the city office and the airport branch ensures that passengers receive round-the-clock support, especially during overnight flight operations. Having access to the airline's assistance both in town and at the airport gives customers peace of mind during their journey.